Questions? We’ve Got You Covered
Are the products made by Minhaj?
No, we act as intermediaries and do not manufacture the products ourselves. We partner with trusted suppliers who share our commitment to quality, ethical practices, and halal compliance. Our role is to ensure that the products meet our high standards before they reach you. By working closely with these suppliers, we guarantee that all items sold in our store align with Islamic principles and are sourced responsibly.
Do you ship internationally?
Yes, we offer international shipping. Shipping times and rates vary based on location and local customs processing.
How long will my order take to arrive?
Shipping times depend on the destination country and may be affected by customs checks. For example, estimated shipping times:
- United Kingdom: 8-10 days
- France: 4-6 days
- Germany: 7-14 days
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can also use our Order Tracking page to check the status of your shipment.
How can I contact customer support?
Our customer support team is here to help! You can reach us via the Contact Us page, directly by email at contact@hooddle.com, through the chat feature at the bottom right of the screen, or on our social media channels. We’ll respond as soon as possible to assist with any inquiries.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various digital payment options for your convenience. Your payment information is secure and encrypted.
Are your payment methods halal?
We strive to offer halal payment methods and avoid any transactions that involve riba (interest). We recommend using payment methods that align with Islamic principles